Shipping policy
Shipping Policy
Thank you for shopping with us. We are committed to providing you with a smooth and reliable shopping experience.
Processing Time
All orders are processed within 1–3 business days. Orders are not processed or shipped on weekends or holidays.
Shipping Times
Shipping times vary depending on the destination and product availability. Most orders arrive within 7–21 business days after shipment. Please note that delays may occur due to customs processing, weather conditions, or carrier issues that are beyond our control.
Shipping Costs
Shipping costs are calculated at checkout based on your location and the items purchased. Promotional free shipping offers may be available on qualifying orders.
Order Tracking
Once your order has shipped, you will receive a confirmation email with tracking information. Please allow up to 48 hours for tracking updates to appear.
Multiple Shipments
As we work with multiple suppliers, items ordered together may arrive in separate packages and at different times.
Incorrect Address Information
Customers are responsible for providing accurate shipping information. We are not responsible for orders shipped to incorrect addresses provided at checkout.
Lost or Delayed Packages
If your package is significantly delayed or appears lost, please contact us at [Your Email Address]. We will work with the shipping carrier to help resolve the issue.
Damaged Items
If your order arrives damaged, please contact us within 7 days of delivery and include photos of the damaged item and packaging. We will review the issue and provide a suitable resolution.